I didn't trust him, given his printed warranty conditions. did the dealer suggest it MIGHT be possible to do a minor repair on site & at no cost. I have purchased 2 scooters from EMMO, NEVER AGAIN!! After a large number of emails to both the dealer and EMMO Inc. You are responsible for providing original purchase paperwork and shipping the item to and from the store." It was taking so long to get a clear resolution I had to pay for an unauthorized repair, thereby rendering any warranty null & void. EMMO's stated warranty says as follows "The labour of any warranty repair will be COVERED by the original store that the Electric Bike was purchased from only when it is being repaired at said store. What had me going was the difference between the GoGreen St Catherines, Ontario, warranty at point of sale and the warranty as stated by EMMO on their own website. I was angry because GoGreen's warranty paper specifically EXCLUDED LABOUR. I would love to meet the person that would not be upset by that. Good customer service and financing was very easy with paybright. It has plenty of power and gets me around the hood just fine. It works perfectly with no problems and the ride is terrific. A really horrendous noise sounded like the bike was tearing itself apart. I bought an emmo knight from the Mississauga dealer, they assembled it and I picked it up. I was horrified, as most would be, having spent $2438.37 for a bike and not traveled, even 15K before it becomes un-rideable would be very upsetting for anyone. EMMO does nothing to enforce it's own warranty!
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